Tuesday, September 13, 2016
Time |
Activity |
Session Title |
Presenter |
|---|---|---|---|
| 7:00 – 8:00 AM | Breakfast |
||
| 8:00 – 9:15 AM | Panel | Agile Best Practices in Technical Documentation | Jo-Ann Fogg, VMware, Sharon Figueira, HCL, Connie Brown, ARRIS, & Dawn Stevens, Comtech Services |
| 9:15 – 9:45 AM | Break | ||
| 9:45 – 10:25 AM | Session | Friends With Benefits – How to Get the Most Out of Your Vendor Partnership | Deb Roemer, Ericsson & Sharon Figueira, HCL, & Liselotte Shafiee, Sigma Technology |
| 10:30 – 11:10 AM | Session | (Don’t) Measure (Just) Anything Measure with a Purpose! |
Chona Shumate, CYMER |
| 11:15 – 11:45 AM | TED-Like Talk | Are you ready for content 4.0 | Joe Gollner, Gnostyx Research |
| 11:45 AM – 1:15 PM | Lunch | ||
| 1:15 – 1:45 PM | TED-Like Talk | Information-As-A-Service Design | Sherry Xuemei Zhang, Huawei Technologies |
| 1:45 – 2:15 PM | TED-Like Talk | Adding Value through Academic Research | Rebekka Andersen, University of California, Davis & JoAnn Hackos, Comtech Services |
| 2:15 – 2:45 PM | TED-Like Talk | Content Reuse—Great Expectations | Lelia Wright, Brocade |
| 2:45 – 3:15 PM | Break | ||
| 3:15 – 5:15 PM | Table Talks & Rare Birds— (8 rotations: 15 minutes each) |
The Internet of Things: Extending automated and triggered help content to your customers and your service personnel | Hannan Saltzman, Zoomin |
| Simplifying Structured Authoring at Brocade to Enable Content Collaboration Across the Enterprise | Eva Knodt, Brocade & Jan Benedictus, FontoXML / Liones | ||
| Documentation Production Metrics Using DITA within a CCMS | Keith Schengili-Roberts, IXIASOFT | ||
| How to Host an Awesomeful CCMS Implementation | Bill Burns, Vasont | ||
| Automation Techniques to Create XML from Paper and Page Images | Mark Gross, DCL | ||
| Structured Authoring: “Tips and Tricks” on training your staff | Sarah Leritz-Higgins, Mentor Graphics | ||
| The Role of Social Media in Technical Documentation | Eric Kuhnen & Michael Rosinski, Astoria | ||
| Product Information Self-service Query | Jingfeng Ma, Huawei | ||
| From DATA to DITA to Document – A Successful Pathway in Drug Development | Jim Nichols, DITA Exchange | ||
| Validation, Visualization, and Transparency: Creating the Tools and Culture for Content | Jason Holmberg & Tom Dill, DELL EMC | ||
| Enhancing the Customer Experience through Dynamic Content Delivery | Sharon Fingold, ServiceNow & Gal Oron, Zoomin | ||
| Automating the Release Notes Creation and Publication Process | Jo-Ann Fogg, VMware, Inc. | ||
| Mobile Information Single Sourcing | Li Yang, Huawei | ||
| 5:15 – 6:00 PM | Cocktail Reception | ||
| 6:00 – 8:00 PM | Banquet | ||