Agenda
Monday – November 6, 2023
Each block of time represents a highly interactive session.
We encourage you to participate in each of the sessions to develop actionable take-aways for yourself and your team.
All times shown are Pacific Standard Time
Time |
Session Title |
Presenter |
|---|---|---|
| 8:30 – 9:00 AM | Welcome! AI and You (Get to know each other) | Dawn Stevens CIDM Director |
| 9:00 – 10:00 AM | Knowledge is Power: Making AI Work for You (Includes Exercise)  |
Val Swisher Content Rules |
| 10:15 – 11:30 AM | The AI revolution – What’s in it for the content writers? (Includes Exercise) |
Sorin Carbunaru SyncroSoft SRL |
| 11:30 AM – 12:30 PM | Break | |
| 12:30 – 3:30 PM | Prompt Operations for Content Developers (Includes Exercise) |
Lance Cummings UNCW |
Knowledge is Power: Making AI Work for You
It is often said that knowledge is power. And we are seeing just how powerful AI is. In order to get the best results from any AI solution, the people setting up the AI should have the knowledge of how that solution works.
In this presentation, we discuss the basics of AI:
– What is at the core of artificial intelligence
– What is natural language processing
– How do you train an AI system
– How does AI process information and make decisions
– Why do public LLMs hallucinate and how to minimize hallucinations with your LLM
Val Swisher, Content Rules
Val Swisher is the Founder and CEO of Content Rules, Inc. Val enjoys helping companies solve complex content problems. She is a well-known expert in content strategy, structured authoring, global content, content development, and terminology management. Her customers include industry giants such as Google, Meta, Cisco, Visa, and Roche.
Val has been using natural language processing with her customers for more than 15 years. She has written and spoken on AI topics at conferences all over the world. Val believes that knowledge is power and the key to successful AI is understanding how best to harness the technology to make it work for you.
The AI revolution - What's in it for the content writers?
ChatGPT took the world by storm. While some took shelter, others chose to spread their wings, ride the winds of change, and explore the new possibilities. So, how high can we now fly?
In this presentation, we’ll see what new prospects were opened up by AI for the content creators, as they are an excellent fit for AI adoption. Why? Because they can use it to boost their productivity, while also keeping the control in their hands by ensuring the content they deliver to the end-users is accurate.
Sorin Carbunaru, SyncroSoft SRL
A seasoned Java developer with over 7 years of experience, Sorin Carbunaru is a member of the Oxygen XML Author team. He also stands as the main contributor to the Oxygen Git Client add-on, while in the last several months he has been involved in the development of the Oxygen AI Positron platform. Beyond his technical abilities, Sorin is also a dynamic and engaging presenter, captivating audiences through his insightful webinars.
Prompt Operations for Content Developers
Key Takeaways
Why This Workshop?
Don’t miss this opportunity to elevate your technical communication skills at the intersection of AI and structured content. Join us for an illuminating, hands-on experience that promises not just to inform, but to transform your approach to AI-driven communication.
Lance Cummings, UNCW
Lance Cummings is an associate professor of English in the Professional Writing program at the University of North Carolina Wilmington. Dr.
Cummings explores content and information development in technologically and culturally diverse contexts. His most recent work looks at how to leverage structured content with rhetorical strategies to improve the performance of generative AI technologies.