Wednesday, September 11, 2019

7:00 – 8:00 AM Breakfast
8:00 – 8:20 AM You, Me, and SMEs: Making collaborative authoring a success
Laura Bellamy, VMware
8:20 – 9:50 AM Becoming a Data-Driven Documentation Team
Joe Gelb & Lawrence Orin, Zoomin
9:50 – 10:20 AM Break
10:20 – 11:00 AM A Journey through Quality Definitions and Measurement
Jane Wilson, VMware & Liane Ghosh, Dell
The Why, How, and What to Do Next of Measuring Quality
Kerwin Kilian, John Deere
11:10 AM – 12:40 PM The Technical Content Initiative at IBM
Karen Buchanan, Janene Franke, Mary Brooks & Steve Atkin, IBM
12:40 – 1:10 PM Pick up Boxed Lunches – Sponsored by Adobe
1:10 – 2:00 PM 2019 CIDM Survey Results: Taxonomy and Metadata Strategies
Sabine Ocker, Comtech Services
2:00 – 4:30 PM Post Conference Symposium
Smarter, Faster, Better Content: What do we need to know?
Sarah O’Keefe, Scriptorium
Dawn Stevens, Comtech Services

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