What are the metrics that define the success of a technical communication department? How can managers determine if their teams measure up to industry norms? What data should they collect? What outcomes are most important?

This annual event is for leaders. It is where managers and other department leads meet to collaborate on industry best practices. This conference provides an opportunity to form positive relationships with your peers and gives you a rare insider’s look at the needs of the industry.

Our most popular Keynote speaker returns!
Douglas Hubbard is the author of one of the best-selling business statistics books of all time, How To Measure Anything: Finding the Value of “Intangibles” in Business.