Who should attend?
This annual event is for leaders. It is where managers and other department leads meet to collaborate on industry best practices. This conference provides an opportunity to form positive relationships with your peers and gives you a rare insider’s look at the needs of the industry.

By popular request, we’re offering a hybrid conference approach, combining a single and multi-track system to bring you together for overarching theme sessions, followed by simultaneous sessions for you to choose from based on the needs of your team. Other sessions give you the opportunity for one-on-one interaction with your peers to gather advice and best practices about the issues specifically on your mind, as well as some time to see short demonstrations of current projects and tools.


From previous conference participants

“It’s a serendipitous experience whenever I attend a Best Practices conference. Whatever stage my company is at in our structured authoring journey, Best Practices brings together the best minds to explore and innovate to resolve the pain points we’re experiencing as our doc sets and our department matures.”

“Great conference! Well-organized! Fabulous people—presenters & attendees all very friendly, open & helpful.”

“An excellent, useful conference. Lots of good ideas. This will influence our development/roll-out plans.”

“Great conference! Always the highlight of my year. It was informative as it was fun!”

“This conference has become one of my most important “tools” for continuing to move my team into the 21st century.”

“Well done, as always. The time spent at the best practices conference is always well worth it.”

“Thank you. Great first conference of this nature for me. Definitely will attend/send folks in the future.”

“Sessions great, networking opportunities great—still the best conference and most valuable investment I’ve experienced!”

“The collegial nature of this group is phenomenal! The opportunity to learn due to the ongoing membership & contact and the quality of what people are doing is an exceptional culmination of knowledge & practice.”

“It’s been an excellent conference (as always), but I think you out did yourselves on this one! Bravo!”

“The was a great networking opportunity, many takeaways.”

“This is a very good platform for me to learn what I want know. Thank you very much.”

“Once again, this was an excellent conference. It helped re-energize me and I have many new concepts to apply at my office.”

“This page isn’t big enough to contain the praise I have for this conference. Every one of the hundreds of details was executed to absolute perfection. All the content was relevant, high quality, engaging. The learning and value of this conference is astronomical.”

“This was my first time. Thoroughly enjoyed the conference.”

“Good selection of topics. Great discussions.”

"Well organized. Good number of breaks. Good number of networking opportunities."

"Very informative, and fun."

"Good mix of presentations."

"I have zero criticism and only sky-high praise for everything about this conference."

"Thank you all for organizing yet another hugely-valuable, relevant, inspiring, and fun event! Can’t wait for next year."

Come to the Conference for Free!

CIDM Member benefits include a variety of complimentary conference registrations and discounts! These benefits can be applied to our annual conferences, including Best Practices. You will also receive a year’s worth of valuable services provided by CIDM.

Please visit the CIDM Membership page for details.

Countdown to Best Practices 2020