Monday, September 10, 2018

Day 1
Day 2
Day 3

7:30 – 8:30 AM Breakfast and Morning Registration 
8:30 – 9:00 AM Welcome Address
Dawn Stevens, CIDM Director
9:00 – 11:30 AM Keynote Presentation
11:30 AM –
1:00 PM
Birds of a Feather—Lunch

Select from a list of topics and join a group to discuss over lunch! Lunch is provided as part of your registration fee and the “Birds of a feather” offers a fantastic networking opportunity early in the conference!

1:00 – 1:40 PM TBD
Megan Gilhooly
1:50 – 2:10 PM Creating Your Documentation Fan Base
Andrew Brown, Splunk
2:10 – 2:50 PM Up-level the Content Conversation
Laura Bellamy, VMware, Inc.
2:50 – 3:20 PM Break
3:20 – 4:00 PM Building Your Team’s/Organization’s Value Through the Customer
Pat Burrows, Waters
Building Your Team’s/Organization’s Value Through Your Employees
Eeshita Grover, Cisco
4:00 – 5:30 PM Management Therapy
Goat Market

Don’t let the name throw you! In this session, attendees are asked to write down a problem/question that you would like help in answering. Find a peer and sit together. A peer can be anyone you like, or dislike, or trust, are suspicious about, or don’t even know yet. Friend or foe—doesn’t matter. We recommend not selecting your co-worker, as they would have already helped you if they could!

At your table, spend 5 minutes explaining your problem/question to one peer. As the peer, respond with a solution for another 5 minutes. Then, switch roles. Both of you get one question and one answer in 20 minutes. But you have to think and talk fast. We’ll time it for you. In the end, you will have 3 different responses to your unsolved mystery!

Next Day

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