Taxonomy Maintenance, Management, and Governance
Your organization has invested in improving the experience your users have with technical product or support content on your delivery platform. You have developed a taxonomy, you have optimized findability of your content by implementing filters and facets, and you have created and deployed a metadata strategy to help writers tag content. What’s next? This presentation will give you the knowledge you will need to continue maximizing the ROI of that taxonomy and metadata strategy.
Meet the Presenter
Sabine Ocker has 20 years’ experience working in XML, and more than 15 years architecting, deploying, and migrating structured authoring systems at major companies. She’s worked on both Docbook and DITA information models, and worn many hats—Information Architect, Content Strategist, web site librarian, and Enterprise Metadata Czar. In her work as a Comtech Services consultant, Sabine helps clients define information models, taxonomies, and content strategies, drawing on her real-life experiences with both customers and vendors. Away from her consulting work, Sabine lectures and writes about 19th and 20th century photography.
Countdown to Best Practices 2020