| 7:30 – 8:30 AM |
| 8:30 – 10:00 AM |
| 10:00 – 10:30 AM |
| 10:30 – 11:10 AM |
From Uncontrolled to Ideal:
Measuring, managing, and improving your customer’s experience
Theodore Wolff, Danfoss Power Solutions |
Collecting Meaningful Metrics
Leticia Guzzetta, Cadence Design Systems |
| 11:20 AM – 12:00 PM |
Content Quality, IoT and AI, and how they are connected
Berry Braster, Etteplan |
How to Successfully Manage the Tsunami of Content and Tame the Wave
Teeghan Herian, 3M |
| 12:00 – 1:30 PM |
| 1:30 – 2:10 PM |
The More Things Change: Leveraging the Opportunity in Industry Landscape Transformation
Andrea Ames, Idyll Point |
| 2:20 – 3:50 PM |
Lead Your Team to Measured Success Panel
Bill Gearhart, Ryffine
Pat Burrows, Rocket
Deb Bissantz, Vasont
Moderator: Brian Trombley, DCL |
Content Evolution Panel
Chris Gales, Splunk
Carlos Evia, Virginia Tech
Scott Carver, Ellucian |
| 3:50 – 4:20 PM |
Break
|
| 4:20 – 5:50 PM |
ROUND TABLES
Content As a Service: Any device, any time, anywhere
Chad Dybdahl, Adobe
Managing and Delivering API Documentation like a Baller
Peggy Sanchez, Cray
Taxonomy Maintenance, Management, and Governance
Sabine Ocker, Comtech Services
A Rose is a Rose: A proposed standard for creating readable DITA file names that uniquely identify the content
Bill Gearhart, Ryffine
Measuring a Successful CCMS and TMS Integration
Deb Bissantz, Vasont
Foster Success with Agile DITA Localization
Kit Brown-Hoekstra, WhP
Working with Subject Matter Experts – How to Maximize their Contributions
Saralinda Pawlowic, SDL
Slacking around with CIDM
Kathy Madison, Comtech Services |
| 6:00 – 8:30 PM |
ESCAPE ROOM CHALLENGE (Included with your registration!) |
