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Charting the Smart Course through the Whirlwind: Navigating changing requirements with smaller teams
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Implementing content strategy through collaboration
The Birth of Content
Reinventing Content Publishing
The Collaboration Imperative: Executive strategies for unlocking your organization’s true potential
Overcoming the Barriers — Getting Collaboration to Work
Reusing Content from a Gazillion Engineers
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Atlas Copco: Rare Bird Submission
Creating Content Collaboratively with a CCMS
Using NLP to Flag Duplicate Content
Visualization Tools for Product Manufacturing and Support
The Collaboration Experience Through your Mobile Device and Browser
Unlock the content in your PDFs
Perseus™ List Management Utility Demo
Live feedback to authors
QR codes and the mobile information experience
The future of DITA is here
AuthorBridge – Guided DITA Authoring for SMEs and occasional contributors
A Proof of Concept Prototype for Augmented Reality in Information Products
Visual Search & Augmented Reality as part of your content strategy
Complex concepts, simple interface… Crafting a great DITA authoring experience
Content Creation Collaboration: Documentation and Training
Defining a role for Technical Communications
Collaboration in a Structured Environment
Becoming Agile: Collaborate, Simplify, Accelerate
Agile, Structured Content and Content Collaboration
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Technical documentation in the Agile process
Looking like a Unified Tech Pubs Team for Decentralized Groups
A Picture Is Worth One Thousand Words
Developing a Collaboration Strategy
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Collaboration across Support and Marketing over content delivery
Customer-Centered Information Experience
Salesforce Trailhead: How two teams converged to blaze a new trail
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Pre-con Sunday
2019 Agenda Day 1
What Can Accounting Teach us about Measuring Content Value?
Take Center Stage and Win Bigger Budgets
Empathy, Metrics, and Action: A recipe for leading teams to success
The Politics of Metrics
Keynote Speaker
Management Therapy: Group Sessions
Management Therapy: 1-on-1 Counseling
2019 Agenda Day 2
Slacking around with CIDM
Foster Success with Agile DITA Localization
Measuring a Successful CCMS and TMS Integration
A Rose is a Rose: A proposed standard for creating readable DITA file names that uniquely identify the content
Taxonomy Maintenance, Management, and Governance
Managing and Delivering API Documentation like a Baller
Content As a Service: Any device, any time, anywhere
Content Evolution Panel
Lead Your Team to Measured Success Panel
Landscape of Customer Experience
Content Quality, IoT and AI, and how they are connected
How to Successfully Manage the Tsunami of Content and Tame the Wave
Collecting Meaningful Metrics
From Uncontrolled to Ideal: Measuring, managing, and improving your customer’s experience
Where the Wild Things Are: How to explore and measure the immeasurable
Working with Subject Matter Experts
2019 Agenda Day 3
The Why, How, and What to Do Next of Measuring Quality
A Journey through Quality Definitions and Measurement
Becoming a Data-Driven Documentation Team
The Technical Content Initiative at IBM
You, Me, and SMEs: Making collaborative authoring a success
Taxonomy and Metadata Strategies
Post Conference Symposium
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