Joe is the Managing Director of Gnostyx Research Inc. (http://www.gnostyx.com), a company he founded to guide organizations in the strategic use of content technologies to achieve sustainable business benefits. A veteran implementer, he has overseen dozens of content management projects in a variety of industries and in organizations ranging in size from start-up ventures to global enterprises. He is also an experienced entrepreneur having created, managed and sold a number of businesses, underwritten and chaired several industry events, and sponsored numerous academic research initiatives. He studied literature and mathematics at Queens University, undertook his graduate studies at the University of Oxford (Masters of Philosophy), and has completed post-graduate programs in knowledge management (Royal Roads University), project management and business analysis (Carleton University), and system architecture (MIT). He blogs as the Content Philosopher (http://www.gollner.ca) and is currently finalizing a book about the effective and sustainable management of content and content technologies.