WEDNESDAY, SEPTEMBER 23 — DAY 3

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WHAT TIME IS IT?

WHAT’S IT CALLED?

WHO’S PRESENTING?

8:30 am – 9:00 am How two teams converged to blaze a new trail
Kim
Shain
Salesforce
Lauren
Grau
Salesforce
9:00 am – 9:30 am Customer-Centered Information Experience

Hebe Hui He
Huawei Technologies

9:30 am – 10:00 am Collaboration across Support and Marketing over content delivery

Helen Chambers
Microsoft Mobile Oyj

10:00 am – 10:30 am Morning Break
10:30 am – 11:30 am 

11:30 am – 12:30 pm

Snakes & Ladders 

Workshop

JoeGollner Nolwenn Kerzreho
Joe
Gollner
Nolwenn
Kerzreho
 12:30 pm – 1:00 pm   Best Practices Wrap-Up Session Join the CIDM Advisory Council to close the 2015 conference!

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